Privacy Policy

Last updated: 13 October 2026.

Who is responsible

Dozehound is made by Taylor Addison, Georgia, United States. Questions about this policy go to privacy@dozehound.com.

What is collected, and what is not

When you create an account we store your email address and a password hash. Alongside it we keep a display name that is empty unless you set one. Every channel is free and nobody has ever been charged, so there is no tier to record and no billing detail of any kind to hold.

Linking a television stores a six-character code and a matching secret for as long as the link is pending — fifteen minutes at most — and they are deleted once used.

What plays is counted only while “Share anonymous usage”, below, is on, and you can turn it off. With it off, which channel is playing and which channel you last chose stay on the device, nothing about your viewing is sent anywhere, and there is no watch history for anyone to ask us for.

We do not run third-party analytics, advertising or crash-reporting SDKs, and no third-party script loads on this site or in the app. When you are signed in, the Apple TV app sends us a crash report if it crashes (the kind of crash, the app’s version, the type of device and its system version), and Report a problem in the app’s privacy settings sends us the note you write, the last few things you did in the app (as fixed names, like the usage events below, never anything typed) and the same version details, with your email address only if you ask to be contacted. Both go to our own server, under your account, and are kept for 90 days. We do not see your device contacts, location, photos or anything else the app does not ask permission for.

Ordinary server logs — IP address, user agent, request time — are kept for 30 days for abuse prevention and then deleted.

“Share anonymous usage” — on unless you turn it off

Every Dozehound app — on Apple TV, Fire TV and Roku, and the web app at my.dozehound.com — has a setting called Share anonymous usage. It is on unless your household turns it off, and the choice applies only to the device, or the browser, it was made in. We use what it sends to learn whether Dozehound does its job, which is whether dogs settle on the days it plays, and as described under Taylab apps and how they connect.

When it is on, the app sends:

• which screens are opened and which features are used, as fixed names — “the guide was opened”, “Leaving Home was started”;
• playback sessions: whether a channel or Leaving Home played, which channel by its public catalogue name (such as Meadow), the sound choice (automatic, a family of sounds, one sound, or the clip’s own), how long it played and how it ended;
• errors by kind (“offline”, never the message), and which settings were changed;
• the app’s version and build, the type of device (TV, phone, tablet or computer), the app’s language, a random id made for this install of the app, and an id for the current session;
• when you are signed in, a pseudonymous id: a keyed hash of your account id, computed on our server. It is not your email address or your account id, and the app never holds the key it is made with.

It never sends clip titles or anything about a clip beyond its channel, anything you type, your name or email address, your location, contacts, photos or advertising id, or anything about your home.

It is sent only to our own server, collect.taylab.tech, run by Taylab, the studio that makes Dozehound (from the web app it passes through my.dozehound.com on the way) — never to an analytics company or any other third party. That server does not store your IP address; it keeps only the country the request came from, as Cloudflare reports it. Raw events are kept for 180 days and then deleted. They are kept apart from your account: they are not in the account download below and deleting your account does not reach them, so write to the address above and we will delete the ones tied to your account’s pseudonymous id.

Turning it off stops the sending at once: the app sends one last event saying it was turned off, deletes anything it had not yet sent, and forgets its random install id, so turning it on again later starts afresh.

Who else sees any of this

The database is not rented from anyone: it runs on hardware we own and administer ourselves, so your account is not sitting in a third party's cloud. What is unavoidably shared is the network around it — Cloudflare carries the traffic to and from this site and the app, and a content delivery network serves the video, which means each sees the IP address asking for a page or a clip.

Dozehound takes no payments, and never has. Nothing on this site or in the app asks for a card, no card details have ever reached us, and no payment processor holds any on our behalf — there has never been a payment for one to process, which is why no card company is named anywhere in this section. Charging for anything would mean changing this paragraph first.

Where the data lives

On servers we run in Georgia, United States. Cloudflare and the video network have machines worldwide, so a request from you is answered by one near you. If you use Dozehound from outside the United States, your account data is transferred there.

Taylab apps and how they connect

Dozehound is one of several apps made by Taylab (GreenFolio, Jerv, PeerTest, Dozehound, Kitproof and DiscoBeat). To understand how people use our apps and to suggest our other apps you may like, we connect what we know about you across them.

What we collect for this. Usage events (which screens and features you use, app version, device type, language, and the country your connection comes from), a random identifier for each install, a random identifier shared by our apps on the same device, a random cookie on our websites, and, when you sign in, a pseudonymous account identifier. We never collect your IP address in these events, and we never use advertising identifiers (such as Apple’s IDFA or Google’s advertising ID).

How we connect it. When you sign in with the same verified email address, or the same Apple or Google account, in more than one of our apps, or use more than one of our apps on the same device, we treat those as one person. We store these identifiers only in scrambled (keyed-hash) form, on our own server, and do not use fingerprinting.

How we use it. To measure and improve our apps, and to show you suggestions for our other apps inside our apps and websites (for example, a card about GreenFolio in Jerv). We may group people by interests inferred from app use (for example, “keeps houseplants” or “rides a bike”).

What we do not do. We do not sell your personal information, and we do not share it with advertising networks, data brokers or other companies. If that ever changes we will update this policy and ask for your permission where the law requires it.

Your choices.

• Turn off “Personalized suggestions across Taylab apps” in the app’s Settings, or on any of our websites via Your Privacy Choices in the footer. Turning it off in one app turns it off in all of them.
• Turn off “Share anonymous usage” in Settings to stop usage events from this app entirely.
• We honor the Global Privacy Control signal from your browser as an opt-out.
• If you are in the European Economic Area, the United Kingdom or Switzerland, personalized suggestions are off unless you turn them on.
• To have us delete what we hold about you across all Taylab apps, contact us at privacy@dozehound.com. Deleting your account in an app removes the links to that account.

Your rights. Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas and other US states, and the EEA/UK), you may have the right to know, access, correct or delete your personal information, and to opt out of targeted advertising or “sharing” of it. Use the choices above or contact us; we will not treat you differently for using them.

How long it is kept, and how to get rid of it

For as long as your account exists. You can delete it yourself, from the account page at my.dozehound.com — sign in and it is the last card, headed “Delete account”. Everything tied to your account goes at once: your profile, any access record, and any televisions you have linked. If you would rather we did it, email privacy@dozehound.com and it is done within 30 days. Crash reports and problem reports are deleted after 90 days even while the account exists. Encrypted backups are kept as the newest thirty nightly copies, so a deleted account is out of those within about a month.

Your rights

Download a copy of everything we hold about your account from the same account page, at any time, without asking us. (Usage events, sent while that setting is on, are held apart from your account — see above.) You can correct it there too, or ask us to correct or delete it at the address above. If you are in the EU/UK you also have the right to complain to your data protection authority.

Children

Dozehound is not directed at children under 13 (16 in the EU) and we do not knowingly collect their data. Tell us if you believe we have, and we will delete it.

Security, honestly

Everything travels over TLS. Passwords are hashed, never stored. On the web, your session is an HttpOnly cookie no script can read. No system is perfectly secure, and if a breach affects you we will tell you.

Changes

When this policy changes, the date at the top changes with it. Material changes are announced inside the app before they take effect.